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Privacy policy

How Astra Aesthetics handles information collected through this website.

Effective date: October 12, 2026

Astra Aesthetics (“we,” “us,” or “our”) operates astraaestheticsclinic.com (the “Site”). This policy explains what information we collect, how we use it, and the choices available to you.

Scope of This Policy

Astra Aesthetics is a self-pay medical aesthetics practice and does not bill or participate with health insurance. It does not electronically transmit health information in connection with insurance claims, eligibility inquiries, or other HIPAA-standard health plan transactions.

This page is a website privacy policy. It covers information collected through the Site, and it is not a HIPAA Notice of Privacy Practices.

Information We Collect

Information you provide directly. This includes information submitted through contact forms, appointment or quote requests, newsletter sign-ups, or direct communication with us, such as your name, email address, phone number, and anything else you choose to share.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information about your visit, including your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit. This is collected through cookies and similar tracking technologies, described below.

Cookies & Tracking Technologies

We use the following tools to understand how visitors use the Site. Each of these tools may place cookies or similar identifiers on your device.

Google Analytics (GA4). We use Google Analytics to understand Site traffic and visitor behavior, such as which pages are viewed and how visitors navigate the Site. Google Analytics collects information such as your IP address (which may be anonymized), device and browser information, and on-site activity. Learn more about how Google uses this data at policies.google.com/technologies/partner-sites. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Google Tag Manager. We use Google Tag Manager to manage the tags and tracking codes on the Site, including those listed in this section. Google Tag Manager itself does not collect personal information; it deploys the other tools described here.

Browser controls. Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how the Site functions.

Appointment Booking

Appointment booking is handled through My Aesthetic Record, a third-party booking provider. The booking buttons on the Site open My Aesthetic Record in a new browser tab. Their own privacy policy governs information submitted through that system.

How We Use Information

We use the information described above to:

  • Respond to inquiries and provide the services you request
  • Operate, maintain, and improve the Site
  • Understand how visitors use the Site
  • Comply with legal obligations

Sharing of Information

We share information with the service providers named above (Google) as necessary for them to provide analytics services on our behalf. We do not sell your personal information to third parties for their own independent marketing purposes.

Your Choices

You can control cookies and tracking through:

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy can be directed to:

Astra Aesthetics
111 E Jackson Ave, Suite 102, Knoxville, TN 37915
info@astraaestheticsclinic.com
865-268-4422